Citrix Administrator

JD for the Role- Citrix Administrator
Experience: 5 + years   
Educational Qualification: Bachelor’s degree in Computer Science, Engineering.
•Certifications (MCTIP on Microsoft Exchange 2010 / MCSE on Microsoft Exchange 2013).
•Good…

Website Santane

JD for the Role- Citrix Administrator
Experience: 5 + years
Educational Qualification: Bachelor’s degree in Computer Science, Engineering.
•Certifications (MCTIP on Microsoft Exchange 2010 / MCSE on Microsoft Exchange 2013).
•Good in ITIL Processes

Below is the job description:

Tasks & Responsibilities:

  • XenApp, XenDesktop & PVS administration
  • Perform initial issue analysisor problem definitionor ticket routingor and simple issue resolution
  • Handle requests for application access or support with configuring plugins
  • Perform issue identification and initial troubleshooting and analysis and basic issue resolution
  • Create ticket and log all troubleshooting steps performed
  • Resolve basic Citrix related issues or connectivity problems and application related issues using existing
    Citrix articles and documented BDP Procedures
  • Maintaining the Citrix server, XenDesktop, Xenapp, PVS. Along with upgraded
  • Troubleshooting any issue simple/complex issue related to Xendesktop, Xenapp, PVS Server and client side
  • Monitoring the server for daily issue and resolve any server affected problem of the end user of the system
  • Maintain the configuration of the operating system on the server and hardware.
  • Prepared documentation SOP of the various configurations in the systems, various policies and procedures

Objective of the role >

  • Person will be responsible Citrix solution which include Xendesktop, Xenapp, PVS support troubleshoot any issue with or without any support, Experience in remote access or Citrix/XenApp issues, Citrix Troubleshooting Methodology
  • Secondary/ Good to have- Skill Set: >

  • Currently providing the support on Xendesktop, Xenapp, PVS. on L2 & L3 level for enterprise customers.
  • Should be able to identify potential capacity issues in the environment and able to mitigate quickly
  • Should have good knowledge of Xendesktop, Xenapp, PVS.
  • Scripting skills, particularly in Power Shell
  • Clear understanding of disaster recovery concepts
  • Configuration of Citrix Policies, user profile
  • Experience with managing PVS environment. Patch management,
  • Having good knowledge of troubleshoot user issue.
  • Should be Good in Active Directory
  • Good knowledge and understanding of Microsoft OS, Server 2013 R2, File share and Active Directory, PowerShell scripting
  • VMware, Cloud services (Azure)
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